New Jersey’s leading online gambling brand BetMGM has generated some controversy, as a New Yorker sues the company. In his lawsuit, Sam A. Antar claimed that the leading gaming corporation promised him millions in free bets in exchange for his silence regarding game bugs and not reporting them to regional betting regulators.
The lawsuit was presented to the New Jersey Superior Court on Wednesday, September 28, 2022. The claimant alleges that the free credits have worsened his gambling addiction. He describes himself as a fragile and vulnerable gambler. BetMGM, MGM Resorts, Entain PLC, and Borgata Casino have been charged with gross negligence, consumer fraud, racketeering and a handful of civil lawsuits.
Mr Antar claims that while playing on BetMGM’s online casino platform, he would frequently lose connection with the app, and when signing in, his account balance would be wiped out. In the lawsuit, he noted that this would occur only when he had a favourable hand, and he asserted that the only way to recover the money would be by depositing more funds into his account.
The claimant asserted that this has led to him wagering over US$29 million in just nine months. He claimed that he had discussed the matter with many company officials regarding the dysconnectivity problems. However, they preferred to top up his account with free bets to compensate for his losses. But it should be noted that wagerers cannot cash out the free bets as real money.
The lawsuit also mentions that an account manager informed Mr Antar that he was not the only one facing trouble. The plaintiff says that he encountered the glitches thousands of times every 15 to 30 minutes from May 2019 to January 2020, during the period he claims to have placed more than 100,000 bets online using the platform,
In the lawsuit, he claims that the operator turned a blind eye to the issue as the company made tons of profits from the glitch. Mr Antar asserts that he made numerous complaints to the BetMGM manager and even recorded a conversation who said that the application would not pull the game off the website as it was a “moneymaker”, in his words.
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